While communication is common, communicating right can do wonders. Here are some simple ways to communicate well to garner success at work!
American author, Paul J. Meyer believed “Communication - the human connection - is the key to personal and career success.” And we couldn’t agree more.
We communicate verbally, non-verbally, as well as in writing with countless people during our work life. However, we often underestimate the power of communication and how it can shape our lives at a professional level. This blog presents some of the vital aspects of communication skills that are bound to help you succeed at work.
Before we learn communication skills, let’s see why effective communication is so important:
Now, let’s check out the skills that can improve your communication and make you a star at work!
There are a variety of communication channels available today and everybody has their most preferred mode of communication, especially when it is at a professional level. Some prefer direct face to face conversations, while others prefer correspondence over virtual modes such as emails, chats, or other integrated communication platforms.
So if you are good with using multiple modes of communication, try the choice of the other party first. This will keep the communication between you and your audience effective, comfortable, and healthy.
Timing is very important. Unless urgent, there is always a time frame within which you should limit all official communication. Office hours are the best. If you need something to be done by the end of the day, communicate it to the concerned person early into work, so that he/she has sufficient time to read, process, and act on the information received.
Say you are in a meeting, and your subordinate has goofed up the data being presented. Should you reprimand him right away, or should you do it in a one-on-one setup?
If your answer is the second option, you are spot on!
Always remember, no matter what the information is, do not blurt it out without assessing the surrounding. Confidential company info should be shared with only the relevant stakeholders, while celebratory news can be shouted out right on the floor! Being able to differentiate between the two is what makes you a good communicator!
Simply put, don’t sound like a broken record. Talking about the same thing, again and again, can be very annoying for others at work. Whether you are a manager or a team member, you should be mindful of putting across your point with a clear message the very first time. It is alright to remind a colleague about a task, but unless it is very critical in nature, dropping in a friendly nudge is a great alternative to continuous reminders.
A good listener never goes out of fashion! Listening is a highly underrated aspect of effective communication, but active listening can untie several knots within minutes. When you listen actively, you don’t just hear the words being spoken, but you can also assess the emotions and the underlying meaning behind the words. This revelation will help you work on your response and build a smooth bridge of understanding and cooperation between you and your audience. Listening to someone also makes them feel valued and this puts the listener in a positive light.
Would you like to listen to a long convoluted dragging speech, or would you rather hope the speaker gets to the point sooner? The answer is pretty obvious, right?
You have to learn to be quick, concise and effective in your conversations if you want to be regarded as a smart and interesting person at work.
If you are asked to answer a question, first analyse what the other person wants to know from that question. Make the answer prompt and meaningful instead of beating around the bush with unnecessary details.
In case of written communication, avoid long sentences and chunky paragraphs. Instead break down your message into points and highlight the important parts for the ease of reading.
You can also read Simple words to AVOID in professional communication to sound more professional at work.
If you are wondering how to improve your communication skills, apna app is the solution. Interact with career and communication experts to hone your soft skills alongside your technical competencies. You can also develop your professional network and find jobs in over 70 categories on apna app.