Client Service Executive

Mascot Event

S. G. Highway Circle, Ahmedabad

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

4 applicants

Job Description

We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. Responsibilities: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all existing and potential clients. - Responding to client inquiries in a timely and professional manner. - Training and providing overall guidance to client service employees. - Organizing training seminars to enable clients to fully utilize product features and benefits. - Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues. Requirements: - Bachelor's degree in business administration or an industry-related field. - Proven experience working as a client servicing executive. - Proficiency in Microsoft Excel. - Working knowledge of Customer Relationship Management (CRM) software. - The ability to work efficiently under pressure. - Excellent organizational and time management skills. - Strong analytical and problem-solving skills. - Effective communication skills. - Exceptional customer service skills.

More about this Client Service Executive job

Mascot Event is aggressively hiring for the job profile of Client Service Executive at Ahmedabad in S. G. Highway Circle locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10 AM - 7 PM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 05-Nov-2021. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Success

Shift

Day Shift

Interview & address details

Work Location

408, dev arc arcade, above croma, isckon cross road, ahmedabad S. G. Highway Circle, Ahmedabad

Interview mode

Online/Telephonic

Job posted by Mascot Event

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