Customer Care Executive

Natureovedic Consumers

Makarba, Ahmedabad

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

32 applicants

Job Description

Position Title: Customer Care Executive

 

Location: Ahmedabad (On-Site)

Female required

Good English required

 

We are looking for a passionate Customer Care Executive to join our growing team. The ideal candidate should possess excellent communication skills in English, a customer-first attitude, and a desire to learn and grow in the field of customer service.

 

  • Respond promptly to customer inquiries via phone, email, and chat platforms.
  • Guide customers on how to place, use product or service effectively.
  • Address and resolve customer issues and complaints with professionalism and empathy.
  • Maintain accurate records of customer interactions, transactions, comments, and complaints.
  • Collaborate effectively with internal teams to ensure timely resolution of customer concerns.
  • Follow up with customers to ensure their issues are satisfactorily resolved.
  • Identify and escalate priority issues as per company guidelines.
  • Provide feedback on the efficiency of the customer service process and suggest improvements.

Requirements

  • 0 to 1 Year of experience required.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving skills and ability to think on your feet.
  • Team player with a positive attitude and willingness to learn.
  • Basic computer knowledge; familiarity with CRM software is a plus.

Job role

Work location

Westgate by True Value, Makarba, Ahmedabad, Gujarat, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - Non Voice / Chat, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Female

Interview details

Interview mode

In person

Interview address

Westgate by True Value, Makarba, Ahmedabad, Gujarat, India

About company

Name

Natureovedic Consumers

Address

Westgate by True Value, Makarba, Ahmedabad, Gujarat, India

Job posted by Natureovedic Consumers

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