Customer Relations Executive

Mspire Ventures Private Limited

Ahmedabad

₹15,000 - ₹20,000 monthly

Fixed

₹15000 - ₹20000

Earning Potential

₹20,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

141 applicants

Job Description

GREETINGS FROM MSPIRE!!


We are hiring for CRE profile for one of the leading NBFC IN Ahmedabad location.


Designation: CRE

Location: Ahmedabad

Experience: 1 +year


Job Responsibility:


  • Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner
  • Resolving customer complaints and finding creative solutions to customer problems
  • Building rapport and relationships with customers to foster loyalty and repeat business
  • Gathering customer feedback and making recommendations for improving customer service
  • Keeping up-to-date with the latest products and services offered by the company
  • Keeping accurate records of customer interactions and transactions
  • Collaborating with other teams within the company to ensure that customer needs are met


Job role

Work location

Ahmedabad, Gujarat, India

Department

Sales & BD

Role / Category

Sales Support & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Customer service, Enquiry management, Sales operations, Customer relationship management, Conflict management, Customer experience, Escalation management, Customer need analysis, Sales support, Business development

English level

Basic English

Degree/ Specialisation

PGDM in Sales Management/ Sales and Marketing/ Communication Management/ Customer Relationship Management, PG Diploma in Marketing and Sales Management, Master in Business Development, BBA in Sales and Marketing, MBA in Communication Management/ Customer Relationship Management, BBA (Hons.) in Sales and Marketing (Atleast one)

Gender

Any gender

About company

Name

Mspire Ventures Private Limited

Address

Ahmedabad, Gujarat, India

Job posted by Mspire Ventures Private Limited

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