Customer Service Representative
Newage Infosoft Solutions
Customer Service Representative
Newage Infosoft Solutions
Anand Nagar, Ahmedabad
₹15,000 - ₹25,000 monthly
Fixed
₹15000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job Highlights
22 applicants
Job Description
Customer Service Representatives are responsible for managing various customer issues • Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, • Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • client inquiries, product & support • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that he /she can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support. • Walking customers through basic troubleshooting or setup processes. • Customer service duties and responsibilities will include information of cabs services and to clients and processing payments. Experience in knowledge in logistics, taxi services and food delivery is a plus. Job Type: Full-time Work from Office (Time being remotely)
More about this Customer Service Representative job
Newage Infosoft Solutions is aggressively hiring for the job profile of Customer Service Representative at Ahmedabad in Anand Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 10:00 AM to 07:00 PM and will have 6 working days i.e., monday - saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 07-Feb-2022. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Min. 1 Years
Education
12th Pass
English Level
Good (Intermediate / Advanced) English
Job Role
Department
IT & Information Security
Employment Type
Full Time
Role / Category
IT Support
Shift
Day Shift
Interview & address details
Work Location
A-504,Titanium City Centre, Nr. Sachin Tower,100 Ft Ring Rd, Anand Nagar, Ahmedabad, Gujarat 380015, India Anand Nagar, Ahmedabad
Interview mode
Online/Telephonic
Job posted by Newage Infosoft Solutions
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