Job Description Attending to all customer complaints during usage of the application via email, telephonic calls, whatsapp Sharing all product updates and new features with existing users Ability to giving good training to existing and new users joining the client company Understanding new client requirements and suggest features in our software to meet the requirements Do User Acceptance testing of new versions before release Prepare User Manuals and Training videos for existing users Give feedback to product and development for new features and enhancements Profile / Skillsets Good written and communication skills in English, spoken skills in English/ Hindi Clear Diction/ Accent Minimum 3 years experience of which 1 year in software support Good Understanding of Sales/ CRM domain Tech Savvy in use of Mobile Applications and ERP/CRM systems Well versed with MS Excel Employment Type Full-time, Onsite

More about this Customer Support Executive job

Big Bang Innovations is aggressively hiring for the job profile of Customer Support Executive at Ahmedabad in Prahlad Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Ahmedabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 23-Dec-2023. For more details, download apna app and find Full Time jobs in Ahmedabad. Through apna, you can find jobs in 74 cities across India. Join NOW!