OUTBOUND TELESALES CALL CENTRE MANAGER – AHMEDABAD

Job description:

Job Title:

Outbound Telesales Call Centre Manager

Location:

Ahmedabad, India

Company:

Kozmictech Pvt Ltd

(UK Partner Company: Pay2Day Ltd)

Employment Type:

Full-Time

About the Role

Kozmictech Pvt Ltd, working in partnership with UK-based financial brokerage Pay2Day Ltd, is looking for a highly experienced and performance-driven Outbound Telesales Call Centre Manager to build, train and manage a high-performing outbound telesales operation in our Ahmedabad office.

This is a senior leadership role for someone with strong experience in:

• outbound telesales,
• call centre operations,
• sales management,
• team recruitment,
• training and performance management,
• and sales closing.

The successful candidate must be capable of independently building and managing a team of 10+ telesales executives targeting the UK market.

Key Responsibilities

• Recruit, train and manage outbound telesales executives
• Build a high-performance sales culture
• Create daily calling targets and KPI systems
• Monitor productivity, conversions and call quality
• Train staff on objection handling and closing techniques
• Conduct daily sales reviews and coaching sessions
• Generate qualified business finance leads for the UK market
• Improve conversion rates and team performance
• Work closely with management to scale operations
• Help build the Ahmedabad office into a large outbound sales hub

Candidate Requirements

• Minimum 10+ years experience in outbound telesales or call centre management
• Proven experience managing teams of 10 or more people
• Strong leadership, communication and training skills
• Excellent sales and objection handling ability
• Experience recruiting and managing telesales teams
• Highly target-driven and performance-oriented
• Experience handling UK campaigns preferred
• Finance, brokerage or loan industry experience is a major advantage

Preferred Industry Experience

Candidates with background in:

• UK outbound sales
• Financial services
• Business loans
• Merchant cash advance
• Commercial finance
• Loan brokerage
• B2B telesales
• will be strongly preferred.

Compensation

• Fixed Salary: ₹50,000 – ₹60,000 per month (depending on experience and track record)
• Uncapped performance-based commission
• Additional team performance incentives
• Long-term growth opportunity
• Leadership role with expansion potential

Top performers with proven ability to build and scale teams can earn significantly higher through commissions and performance bonuses.

What We Are Looking For

We are looking for a serious sales leader who can:

• build a telesales team from scratch,
• drive daily performance,
• implement systems and accountability,
• and scale a profitable outbound sales operation.

This role is ideal for someone ambitious who wants to grow with a fast-scaling UK-linked finance business.

Apply

Please send your CV along with:

• current team size managed,
• industries worked in,
• key targets achieved,
• current salary,
• and expected salary.

Work Location: In person