Customer Support Executive

🧾 Job Description: Floor Coordinator

Company: State Bank of India (SBI)

Position: Floor Coordinator

Location: Assigned SBI Branch

Salary: ₹24,000/month (CTC)

Age Limit: 21–30 years

Experience Required: Minimum 1 year in BFSI sector

Qualification: Graduate

Working Hours: As per bank rules

Holidays: As per bank rules

🛠 Key Responsibilities

- Greet and assist customers visiting the bank for any service or inquiry.

- Guide customers to the correct counters and help them understand banking procedures.

- Ensure smooth customer flow and maintain order inside the branch.

- Support branch staff in managing daily operations.

- Carry your ID card and mark attendance both manually and digitally.

- Maintain confidentiality of customer and bank-related information.

- Follow the bank’s rules and behave professionally at all times.

🎁 Perks & Benefits

- Travel Allowance (TA), if applicable

- Attractive performance incentives

- Reimbursement of internet and approved work-related expenses

- Public holidays as per government and bank schedule

📋 Other Important Points

- Salary will be paid via bank transfer before the 10th of each month.

- PAN card required within 3 months of joining (if taxable).

- Background verification will be conducted.

- Mention your CIBIL score during the interview or while submitting documents.