Responsibilities: Customer Care II Problem Solving • Managing incoming calls and customer service inquiries • Provide information about products and services, take/cancel orders, and record details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation **Shift -7pm to 2am any 4.5 hours as per the roaster. System requirements- *Processor -i3,i5,i7 (Intel based Processor) *Ram- 4GB and above *Windows 10 professional needed *SSD required

More about this Customer Care Executive job

Convergence is aggressively hiring for the job profile of Customer Care Executive at Asansol in Asansol locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 5,500 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Asansol to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Basic English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Asansol at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Dec-2022. For more details, download apna app and find Night Shift jobs in Asansol. Through apna, you can find jobs in 74 cities across India. Join NOW!