Customer Relations Specialist
1 Point 1 Solutions Ltd
Customer Relations Specialist
1 Point 1 Solutions Ltd
Muneshwara Nagar, Bengaluru/Bangalore Region
₹20,000 - ₹27,000 monthly*
Fixed
₹20000 - ₹25000
Average Incentives*
₹2,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 12 Mar 2026 - 26 Mar 2026 | Time: 10.00 am - 05.00 pm...See details
Urgently hiring
2 applicants
Job Description
· Resolving customer complaints quickly and efficiently
· Achieving the process targets given by Team leader
· Candidates require to drive the technical support operational tasks.
· When require, pick the inbound calls, and gather necessary customer information about caller and process it through the CRM tool
· Validate customer information with our CRM tool and create a S.R. on CRM on behalf of the customer.
· Should have good typing speed to quickly create customer’s cases/update service requests in the ticketing system
· Should have good knowledge on e-mails
· Effective communication (English) and customer handling skills are desired
· Previous experience of working with International customer handling – phone process is an added advantage.
· Must be fluent in one regional language along with English
Job role
Work location
AKR Infinity, 3rd Floor, Sy No. 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru, Karnataka 560068 Muneshwara Nagar, Bengaluru/Bangalore Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
bpo, Customer Relations, Blended process, Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Hindi
Age limit
18 - 32 years
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
12 Mar 2026 - 26 Mar 2026 | Note: No walk-in interviews will be conducted on Sunday
Time
10.00 am - 05.00 pm
About company
Name
1 Point 1 Solutions Ltd
Address
AKR Infinity, 3rd Floor, Sy No. 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru, Karnataka 560068 Muneshwara Nagar, Bengaluru/Bangalore Region
Job posted by 1 Point 1 Solutions Ltd
FAQs about this job
Show all
Read walk-in details before you register