Insurance Team Leader

Prerana Motors Private Limited

Sudhama Nagar, Bengaluru/Bangalore Region

₹30,000 - ₹40,000 monthly

Fixed

30000 - ₹40000

Earning Potential

40,000

Work from Office

Full Time

Min. 10 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

25 applicants

Benefits include: Annual Bonus, PF, Mobile Allowance, Laptop, Health Insurance

Job Description

TEAM LEADER - Insurance 

Leading automobile dealership for Tata Motors Ltd. looking for a talented professional to join the Motor Insurance Renewal team at Bangalore.

You will be responsible for leading and monitoring the renewal team, preparing reports and increasing productivity through targeted plans.

Skills and Qualifications:

·       B.Com/ BBA Graduate with minimum 60% throughout from SSLC onwards.

·       3 years in a Team Leader role, out of a minimum 10 years experience.

·       Experience in voice-calls and customer service.

·       Proficiency in Excel, e-CRM, business WhatsApp campaigns and email communications.

·       Maturity and leadership qualities to handle a team.

·       Excellent communication skills in Kannada and English.

·       Age between 32-35 years.

Responsibilities:

·       Increasing customer satisfaction and retention rates by training and daily monitoring of team's performance.

·       Data management, Whatsapp campaigns and implementing of new plans.

·       Monitoring voice calls for quality and ensuring improvements.

·       Maintaining reports on team performance, productivity and customer retention.

·       Co-ordinate with Insurance Companies and broker for problem resolution.

·        Branch visits to determine catchment of customer inflows.

·       Help team during heavier loads and any issues.

 

Compensation as per industry standards with all statutory benefits of leave, PF,

Bonus, Gratuity etc.

Job role

Work location

Pride Hulkul, # 116, 1st Floor, Lalbagh Road, Bangalore-560027 Deepak, Bengaluru

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 10 years

Education

Graduate

Past role/category experience

General Insurance, Customer Support - Operations, Customer Support - BPO / Voice / Blended, Operations Quality Control, Sales Management, Telecom Operations

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any BBA, Any B.Com (Atleast one)

Age limit

32 - 48 years

Gender

Male

Interview details

Interview mode

In person

Interview address

Pride Hulkul, # 116, 1st Floor, Lalbagh Road, Bangalore-560027

About company

Name

Prerana Motors Private Limited

Address

Pride Hulkul, # 116, 1st Floor, Lalbagh Road, Bangalore-560027 Deepak, Bengaluru

Job posted by Prerana Motors Private Limited

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