Customer

Cuzor Labs Llp

JP Nagar, Bengaluru/Bangalore

₹25,000 - ₹35,000 monthly

Fixed

25000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

46 applicants

Job Description

About the Role

We’re looking for enthusiastic, fresh graduates who are comfortable with English communication and excited about technology and helping people. As a Technical Support Engineer at Cuzorlabs, you’ll support our customers, solve real-world tech issues, and learn on the job from experienced professionals.

Key Responsibilities

  • Interact with customers via phone, email, or chat to understand and resolve their issues.
  • Troubleshoot basic technical problems related to our products (e.g., connectivity, battery optimisation, router settings, usage queries).
  • Guide customers step-by-step with clear and simple explanations.
  • Log issues, solutions, and feedback in our systems.
  • Work with internal teams to escalate and resolve complex cases.

Who Can Apply

  • Any graduate (freshers welcome).
  • Fluent in English (spoken and written).
  • Comfortable using computers, mobile apps, and basic tech.
  • Good listener with empathy and patience while dealing with customers.
  • Curious, willing to learn, and interested in building a career in tech support/customer success.

What We Offer

  • Permanent, full-time role with career growth in technical support and customer success.
  • Structured training on our products and tools — no prior technical background required.
  • Hands-on experience with real customers and real problems.
  • Mentorship from industry professionals and a friendly, supportive team culture.


Job role

Work location

4th Phase, 176, 3rd Main Rd, Dollar Layout, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Cuzor Labs Llp

Address

4th Phase, 176, 3rd Main Rd, Dollar Layout, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078, India

Job posted by Cuzor Labs Llp

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