Customer Care Executive

Atlant Global India Inc

BTM Layout, Bengaluru/Bangalore

₹18,000 - ₹20,000 monthly

Fixed

18000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

22 applicants

Benefits include: PF, Health Insurance

Job Description

The Professional Couriers is a Last Mile Logistics service provider across India and Internationally with over 33 years of market presence We are looking for Customer Care Telecaller who will be responsible for delivery of consignments within turn around time (TAT) and solving customer queries. Roles and Responsibilities: -To follow up with our counter parts and respective destinations via out bound calls for ontime delivery within TAT(Turn around time). -Follow up with Branches. -Resolving Customer Queries. -Drafting Mail and sharing the feedback to the concerned customer. -Escalating the issues as per the escalation matrix. Requirements: -Should have System Knowledge, -Well versed with Excel with Formulas. -Should be able to understand and revert clients mails. 

Job role

Work location

The Professional Couriers, 29th Main Road, MCHS Colony, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - Service Delivery

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

MS Excel, Email Drafting, MS Office Suite, Communication

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 40 years

Gender

Female

Interview details

Interview mode

In person

Interview address

The Professional Couriers, 29th Main Road, MCHS Colony, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka, India

About company

Name

Atlant Global India Inc

Address

The Professional Couriers, 29th Main Road, MCHS Colony, BTM 2nd Stage, BTM Layout, Bengaluru, Karnataka, India

Job posted by Atlant Global India Inc

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