Customer Care Executive
Ignites Human Capital Services Pvt Ltd
Customer Care Executive
Ignites Human Capital Services Pvt Ltd
Bengaluru/Bangalore
₹18,000 - ₹50,000 monthly*
Fixed
₹18000 - ₹45000
Average Incentives*
₹5,000
Earning Potential
₹50,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
200+ applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Two-way cab
Job Description
Roles and Responsibilities
- Handle customer calls to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with internal teams to resolve complex customer issues that require escalation.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
- Freshers And Any experience is FINE
- Apoorva 9986600010
call hr
- call@7848820048
- call hr@7848820042
- call hr@7829423175
- call@7848820045
- call hr@7795311458
- call@9590882800
call@7829423175
call@7848820047
call@9343402211
call@7848820042
call@7848820045
call@7848820049
Job role
Work location
Bangalore, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Ignites Human Capital Services Pvt Ltd
Address
Bangalore, Karnataka, India
Job posted by Ignites Human Capital Services Pvt Ltd
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