Customer Care Executive
Angel Unisex Saloon and Spa
Customer Care Executive
Angel Unisex Saloon and Spa
Jalahalli, Bengaluru/Bangalore
₹12,000 - ₹25,000 monthly*
Fixed
₹12000 - ₹15000
Average Incentives*
₹10,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
97 applicants
Benefits include: Overtime Pay, Annual Bonus, PF
Job Description
**Job Title: Customer Telecalling Support**
**Location:** Angle Unisex Salon and Spa, Bangalore
**Job Type:** Full-Time
**About Us:**
Angle Unisex Salon and Spa is a premier destination for beauty and wellness in Bangalore, offering a wide range of services designed to pamper and rejuvenate our clients. We pride ourselves on delivering exceptional customer service in a welcoming and relaxing environment.
**Position Overview:**
We are seeking a motivated and friendly Customer Telecalling Support representative to join our team. This role involves engaging with our clients over the phone, addressing inquiries, booking appointments, and ensuring a positive experience for all callers.
**Key Responsibilities:**
- Answer incoming calls and respond to customer inquiries in a professional manner.
- Schedule appointments for salon and spa services.
- Provide detailed information about services, promotions, and products.
- Handle customer complaints and feedback effectively, ensuring customer satisfaction.
- Maintain accurate records of customer interactions and appointments.
- Collaborate with team members to enhance service quality and customer experience.
- Assist in follow-up calls and remind customers of upcoming appointments.
- Contribute to the overall smooth operation of the salon and spa.
**Qualifications:**
- Previous experience in customer service or telecalling preferred.
- Excellent verbal communication skills in English and Kannada; proficiency in Hindi is a plus.
- Strong organizational skills and attention to detail.
- Ability to handle customer complaints with patience and empathy.
- Proficient in using computer systems and scheduling software.
- A friendly and professional demeanor.
**Benefits:**
- Competitive salary with performance-based incentives.
- Employee discounts on salon and spa services.
- Opportunities for professional development and training.
- A supportive and dynamic work environment.
Join us at Angle Unisex Salon and Spa and be a part of a team that is dedicated to providing exceptional service and enhancing the beauty and wellness experience for our clients!
Job role
Work location
2 Nd floor, S.V Complex, S M Road, Jalahalli Cross Rd, above Trends women's, near Ayyappa Temple, Ayyappa Nagar, Jalahalli West, Bengaluru, Karnataka 560015, India
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Past role/category experience
Customer Support - Non Voice / Chat, Customer Support - Service Delivery, Customer Success, Customer Support - BPO / Voice / Blended, Customer Support - Operations, Customer Support - Non Voice
English level
No English Required
Regional language
Fluent in speaking Kannada, Telugu, Tamil, Hindi
Age limit
18 - 33 years
Gender
Female
About company
Name
Angel Unisex Saloon and Spa
Address
2 Nd floor, S.V Complex, S M Road, Jalahalli Cross Rd, above Trends women's, near Ayyappa Temple, Ayyappa Nagar, Jalahalli West, Bengaluru, Karnataka 560015, India
Job posted by Angel Unisex Saloon and Spa
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