Customer Relations Officer(Domestic)

Bangalore Job Hub

Muneshwara Nagar, Bengaluru/Bangalore

₹17,000 - ₹23,000 monthly

Fixed

17000 - ₹23000

Earning Potential

23,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

97 applicants

Job Description

Responsibilities:

  • Handle customer inquiries and issues related to services via phone, email, or chat channels.
  • Assist customers with account management, service activation, billing inquiries, and technical troubleshooting.
  • Communicate effectively in English and at least one South Indian language to cater to our diverse customer base.
  • Ensure timely resolution of customer concerns while maintaining a high level of customer satisfaction.
  • Collaborate with other departments to escalate and resolve complex issues as needed.

Qualifications:

  • Proficiency in English and at least one South Indian language (such as Kannada, Tamil, Telugu, Malayalam).
  • Graduation degree or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to work a 5-day week with 2 rotational days off.
  • Prior experience in customer support or telecommunications is preferred but not required

Job role

Work location

Kudlu Gate, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 31 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Bangalore Job Hub (BPO Job Placement), Jayanagar 9th Block East, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka, India

About company

Name

Bangalore Job Hub

Address

Kudlu Gate, Bengaluru, Karnataka, India

Job posted by Bangalore Job Hub

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