Position Overview:

We are looking for a professional and compassionate Customer Support Executive to serve as a key point of contact for diabetic patients. This role involves assisting patients with scheduling medical appointments and addressing queries related to diabetes care. The ideal candidate will demonstrate excellent communication skills, a customer-centric approach, and the ability to handle sensitive health-related concerns with discretion and empathy.

Key Responsibilities:

• Coordinate and manage doctor appointments for diabetic patients
• Provide prompt and accurate responses to patient inquiries related to diabetes management
• Ensure high-quality support through clear communication and empathetic engagement
• Maintain detailed records of patient interactions and follow-up actions
• Collaborate with healthcare providers and internal teams to resolve patient issues efficiently