Customer Support Executive

Altruist Customer Management India Private Limited

Bommanahalli, Bengaluru/Bangalore

₹17,000 - ₹30,000 monthly*

Fixed

17000 - ₹20000

Average Incentives*

10,000

Earning Potential

30,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

64 applicants

Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, Internet Allowance, Flexible Working Hours, Laptop, Health Insurance

Job Description

Job Description:


Altruist Technologies is hiring Customer Support Executives to join our growing team at our Bommanahalli office. If you have at least one year of experience in a BPO or customer service role, possess strong communication skills, and are ready to deliver excellent service, we’d love to hear from you!


Roles & Responsibilities:


  • Handle inbound and outbound customer calls or queries.
  • Provide prompt, accurate, and effective resolutions to customer concerns.
  • Communicate clearly in English along with Hindi or Tamil or Malayalam.
  • Maintain a positive and professional attitude toward customers at all times.
  • Log customer interactions and follow up as needed.
  • Requirements:

  • Minimum 1 year of experience in a BPO or customer support role.
  • Graduate in any discipline.
  • Excellent communication skills in English, and any one regional language Like (Hindi, Tamil, or Malayalam) is Must.
  • Good listening skills and empathy towards customer needs.
  • Ability to work well in a team environment.
  • Shift Details:

  • Male Candidates: Rotational Shifts (Week Offs on Rotation)
  • Female Candidates: General Day Shift post-training
  • Training Period (15 Days): All candidates must be open to rotational shifts
  • Perks & Benefits:₹17,000 to ₹20,000 in-hand monthly salary
  • Fixed 6 working days
  • 1 rotational weekly offs
  • Shift Allowance
  • OT Allowance 

Job role

Work location

Bommanahalli, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - Non Voice / Chat

Skills

Domestic BPO, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 32 years

Gender

Any gender

About company

Name

Altruist Customer Management India Private Limited

Address

Bommanahalli, Bengaluru, Karnataka, India

Job posted by Altruist Customer Management India Private Limited

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