Customer Support Executive
AKSHAYAKALPA FARMS AND FOODS Pvt. Ltd
Customer Support Executive
AKSHAYAKALPA FARMS AND FOODS Pvt. Ltd
Arakere, Bengaluru/Bangalore
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Work from Office
Full Time
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
34 applicants
Benefits include: PF, Health Insurance
Job Description
Attending of incoming calls, E-mails and WhatsApp Identify and assess customers needs to achieve satisfaction.
Update all customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Customer orientation and ability to adapt/respond to different types of issues and good communication and Ability to multi-task.
Need to achieve individual AHT, login hours, production hours and quality score target on monthly basis.
Need to be on regular follow-up calls with customer for the complaints up to customer satisfaction.
Job role
Work location
Arekere, Bengaluru, Karnataka, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - Operations
Skills
Customer support, Chat support, Blended process, Domestic BPO, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Kannada, Telugu, Tamil, Malayalam, Hindi
Gender
Any gender
About company
Name
AKSHAYAKALPA FARMS AND FOODS Pvt. Ltd
Address
Arekere, Bengaluru, Karnataka, India
Job posted by AKSHAYAKALPA FARMS AND FOODS Pvt. Ltd
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