Customer Support Executive

Easy Rojgar

Muneshwara Nagar, Bengaluru/Bangalore

₹17,000 - ₹20,000 monthly

Fixed

17000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

41 applicants

Benefits include: PF

Job Description

Excellent communication in English & Hindi. (Regional Language) Ensuring assigned targets are achieved


Manage Incoming mails and outbound calls to resolve queries to perfection.


Identify and assess customers' needs to achieve satisfaction


Build sustainable relationships and trust with customer accounts through open and interactive communication


Provide accurate, valid, and complete information by using the right methods/tools


Handle customer complaints, provide appropriate solutions and alternatives within the time limits & followup to ensure resolution


Keep records of customer interactions, process customer accounts & file Documents 6 Days working and Rotational week off,Excellent communication in English & Hindi. (Regional Language) Ensuring assigned targets are achieved


Manage Incoming mails and outbound calls to resolve queries to perfection.


Identify and assess customers' needs to achieve satisfaction


*Build sustainable relationships and trust with customer accounts through open and interactive communication


*Provide accurate, valid, and complete information by using the right methods/tools


*Handle customer complaints, provide appropriate solutions and alternatives within the time limits & followup to ensure resolution


*Keep records of customer interactions, process customer accounts & file Documents 6 Days working and Rotational week off,

Job role

Work location

Kudlu Gate, Bengaluru, Karnataka, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Past role/category experience

Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended, Customer Support - Operations

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

Interview details

Interview mode

In person

Interview address

Kudlu Gate, Bengaluru, Karnataka, India

About company

Name

Easy Rojgar

Address

Kudlu Gate, Bengaluru, Karnataka, India

Job posted by Easy Rojgar

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