Excellent communication in English & Hindi. (Regional Language) Ensuring assigned targets are achieved

Manage Incoming mails and outbound calls to resolve queries to perfection.

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Handle customer complaints, provide appropriate solutions and alternatives within the time limits & followup to ensure resolution

Keep records of customer interactions, process customer accounts & file Documents 6 Days working and Rotational week off,Excellent communication in English & Hindi. (Regional Language) Ensuring assigned targets are achieved

Manage Incoming mails and outbound calls to resolve queries to perfection.

Identify and assess customers' needs to achieve satisfaction

*Build sustainable relationships and trust with customer accounts through open and interactive communication

*Provide accurate, valid, and complete information by using the right methods/tools

*Handle customer complaints, provide appropriate solutions and alternatives within the time limits & followup to ensure resolution

*Keep records of customer interactions, process customer accounts & file Documents 6 Days working and Rotational week off,