Hospitality Manager
Maniaroom Adventures
Hospitality Manager
Maniaroom Adventures
Basavanagudi, Bengaluru/Bangalore
₹30,000 - ₹35,000 monthly*
Fixed
₹30000 - ₹30000
Average Incentives*
₹5,000
Earning Potential
₹35,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
153 applicants
Benefits include: Overtime Pay, Annual Bonus
Job Description
Please check the website rageroom.in for details about the rage room. The timings are from 10 AM to 9 PM, in-office role in Basavanagudi. Saturday and Sunday are working days. Monday is a holiday. Training will be provided.
Your Key Responsibilities Include:
Operations Management:
Oversee the daily operations of the rage room facility.
Ensure all equipment and rooms are maintained, safe, and ready for use.
Manage inventory and supply of breakable items and safety gear.
Customer Experience:
Greet customers and provide a comprehensive briefing on safety protocols and procedures.
Assist customers in selecting packages and equipment based on their preferences and needs.
Monitor sessions to ensure customers' safety and satisfaction.
Provide guidance and support to customers, ensuring a therapeutic and stress-relieving experience.
Safety Compliance:
Enforce all safety guidelines and protocols rigorously.
Conduct regular safety inspections and risk assessments.
Train staff on emergency procedures and customer safety.
Marketing and Promotion:
Collaborate with the marketing team to promote the rage room.
Engage in social media promotion and customer engagement.
Organize special events and promotions to attract new customers.
Customer Feedback:
Collect and analyze customer feedback to improve the service experience.
Implement changes based on customer suggestions and feedback.
Requirements:
Proven experience in operations management, preferably in a recreational or entertainment facility.
Strong leadership and team management skills.
Excellent communication and customer service skills.
Ability to handle stressful situations calmly and effectively.
Knowledge of safety protocols and risk management.
Flexibility to work in shifts, including weekends and holidays.
A passion for providing a fun and unique experience to customers.
Job role
Work location
Rage Room Bangalore, Pattalamma Temple Road, near South End Circle, Basavanagudi, Bengaluru, Karnataka, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Hospitality Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Front Office / Receptionist, Front Office & Guest Services, Customer Support - Operations, Admin Management, Admin, Hospitality Management
English level
Good (Intermediate / Advanced) English
Age limit
25 - 40 years
Gender
Male
About company
Name
Maniaroom Adventures
Address
Rage Room Bangalore, Pattalamma Temple Road, near South End Circle, Basavanagudi, Bengaluru, Karnataka, India
Job posted by Maniaroom Adventures
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