Please check the website rageroom.in for details about the rage room. The timings are from 10 AM to 9 PM, in-office role in Basavanagudi. Saturday and Sunday are working days. Monday is a holiday. Training will be provided.

Your Key Responsibilities Include:

Operations Management:

Oversee the daily operations of the rage room facility.

Ensure all equipment and rooms are maintained, safe, and ready for use.

Manage inventory and supply of breakable items and safety gear.

Customer Experience:

Greet customers and provide a comprehensive briefing on safety protocols and procedures.

Assist customers in selecting packages and equipment based on their preferences and needs.

Monitor sessions to ensure customers' safety and satisfaction.

Provide guidance and support to customers, ensuring a therapeutic and stress-relieving experience.

Safety Compliance:

Enforce all safety guidelines and protocols rigorously.

Conduct regular safety inspections and risk assessments.

Train staff on emergency procedures and customer safety.

Marketing and Promotion:

Collaborate with the marketing team to promote the rage room.

Engage in social media promotion and customer engagement.

Organize special events and promotions to attract new customers.

Customer Feedback:

Collect and analyze customer feedback to improve the service experience.

Implement changes based on customer suggestions and feedback.

Requirements:

Proven experience in operations management, preferably in a recreational or entertainment facility.

Strong leadership and team management skills.

Excellent communication and customer service skills.

Ability to handle stressful situations calmly and effectively.

Knowledge of safety protocols and risk management.

Flexibility to work in shifts, including weekends and holidays.

A passion for providing a fun and unique experience to customers.