Expected Engineer capability/Experience:

• At least 2+ years of experience in the field or in a related area required

• Strong Microsoft Office skills (Outlook, Word, Excel, PowerPoint etc.)

• Strong Microsoft Operating System installation and troubleshooting skills

• Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers and

Handhelds

• Broad experience of IT with good understanding of Networks, Servers and

Telecoms

• Strong Client service skills

• Ability to provide consistent, excellent Client support to entire staff, representing

a variety of personalities and management levels

• Strong written and verbal communication skills

• Must be detail oriented and self‐motivating

• Basic Background security check required

• Experience including remote control of PCs and video conferencing knowledge