Team Leader

Landmark Group

Electronics City, Bengaluru/Bangalore

₹20,000 - ₹27,000 monthly*

Fixed

20000 - ₹25000

Average Incentives*

2,000

Earning Potential

27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 3 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 100% candidates in last 1 days

77 applicants

Benefits include: PF

Job Description

Knowledge, Skills & Abilities:

  1. Good communication & written skills
  2. Team Building Skills
  3. Knowledge in Regional language
  4. Proficient in MS office.  


Qualifications and Experience:

  • Graduation in any discipline.
  • 3 - 5 years in supervisory/Team Handling experience.


Reports to Reportees

  • Store Manager.
  • Csr’s and cashiers


Duties & Responsibilities:


Operations Management:


  • Plan and coordinate work activities with the Asst Store Manager to operate the outlet.
  • Assign responsibility areas and work schedules, Handle Guest complaints, interact with customers to assess their needs, Party organization with the Party Coordinator. Coordinate with Team Members/Outsourced Agencies for the proper maintenance of all equipment, furniture and fixtures of the outlet.
  • Handling the guest complaints and resolving them professionally in an efficient and prompt manner or escalating it further to the SM.
  • To ensure the entire facility is maintained in such a way so that it gives clean, safe and hygiene environment for the users at every aspects of operations management in terms of high standard and quality.
  • Assist Store Manager in preparing sales, operational expense and other financial reports with complete understanding on the subject.
  • Ensure availability of all consumables at all times.


Customer Relationship Management


  • Resolving customer’s complaints/issues. Build effective relationship with the customers when dealing and interacting with them on floor or during the Birthday Parties.


People Management:


  • Effective coordination and communication with team members.
  • Train employees in Guest Service and job Skills
  • Develop and motivate the team.


Inventory Management

  • Ensure availability of all consumables, redemption gifts and any other item needed for Operations. Implement internal controls and record inventories

Job role

Work location

M5 Ecity Mall, Hosur Road, opposite to Electronic City Flyover, BTM Phase 1, Phase 2, Electronic City, Bengaluru, Karnataka, India

Department

Retail & eCommerce

Role / Category

Retail Sales & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 3 years

Education

Graduate

Skills

Team management, Performance management, Sales communication, Process training, Team communication

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Interview details

Interview mode

In person

Interview address

M5 Ecity Mall, Hosur Road, opposite to Electronic City Flyover, BTM Phase 1, Phase 2, Electronic City, Bengaluru, Karnataka, India

About company

Name

Landmark Group

Address

M5 Ecity Mall, Hosur Road, opposite to Electronic City Flyover, BTM Phase 1, Phase 2, Electronic City, Bengaluru, Karnataka, India

Job posted by Landmark Group

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