Technical Support Executive

USP Integrated

Mahalakshmipuram, Bengaluru/Bangalore

₹15,000 - ₹18,000 monthly

Fixed

15000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Freshers only

Basic English

Job Details

Interview Details

Job highlights

143 applicants

Benefits include: Travel Allowance (TA), Petrol Allowance, Health Insurance

Job Description


Should be interested learning new products (Security, Surveillance & Automation Products)

Ø Learning the basics of CCTV cameras, Access control System, Fire Alarm System , Intrusion Alarm System (details-specifications function, operation & connectivity)

Ø Learning AutoCAD and design the drawing

Ø Providing remote support to Technician and resolving the issues remotely.

Ø Providing technical Solution and clarification to client.

Ø Prompt in Email Communication to clients

Ø Daily Follow ups and coordination for the ongoing tasks.

Ø Responding to customer queries in a timely and accurate way, via phone & email.

Ø Responsible for task executions which may include new hardware &software installations , configuration and maintenance.

Ø Analyzing and reporting product malfunctions.

Ø Documentation of all Installation report , material inward and outward details & Installation Snaps

Ø Testing of products and technical learning.

Ø Update our internal databases with information about technical issues and useful discussions with customers.

Job role

Work location

100, 10th D Cross Road, West of Chord Road 2nd Stage, West of Chord Road, Stage, Mahalakshmipuram, Bengaluru, Karnataka, India Mahalakshmipuram, Bengaluru

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

Education

Diploma

Skills

Customer service, MS Excel, Good Communication Skills, MS PowerPoint, AutoCAD, Problem solving, Product testing, Resolved complaints, Documentation management

English level

Basic English

Regional language

Fluent in speaking Kannada, Hindi

Degree/ Specialisation

Diploma in Electrical And Electronics Engineering/ Electronics & Communication Engineering/ Computer Software/ Electronics & Telecommunication Engineering

Age limit

20 - 35 years

Gender

Female

Interview details

Interview mode

In person

Interview address

100, 10th D Cross Road, West of Chord Road 2nd Stage, West of Chord Road, Stage, Mahalakshmipuram, Bengaluru, Karnataka, India

About company

Name

USP Integrated

Address

100, 10th D Cross Road, West of Chord Road 2nd Stage, West of Chord Road, Stage, Mahalakshmipuram, Bengaluru, Karnataka, India Mahalakshmipuram, Bengaluru

Job posted by USP Integrated

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