Telesales Executive

Requirements:

• Excellent communication and interpersonal skills
• Fluent in English language; bilingual a plus
• Patient, cool-tempered and ability to handle rejections, stress
• Good Listening skills, excellent telephone etiquette
• Ability to follow scripts without sounding mechanical
• Excellent organizational and problem-solving skills
• Working knowledge of relevant computer software
• Ability to learn and high sense of hunger to achieve and grow
• Punctual, Good time-management skills
• Carry a positive attitude with a high energy level.

(Responsibilities):

• Consistently embarking an excellent first impression on call, delivering exceptional
• customer experience
• Engage potential customers in dialogue that opens opportunities with the help of
• scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat
• purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat
• business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable
• recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and
• sales.