BPO Manager

Sannox Infotech Pvt. Ltd.

Kudlu, Bengaluru

₹55,000 - ₹85,000 monthly

Fixed

55000 - ₹85000

Earning Potential

85,000

Work from Office

Full Time

Night Shift

Min. 5 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

62 applicants

Job Description

Handle client escalation and resolve confidential and sensitive issues. • Manage shift changes from time to time and prepare roster for the project. • Manage unplanned absenteeism and attrition. • Efficient in delegating tasks to team leads/SMEs. • Keeping day-to-day activities organized. • Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly. • Resolving disputes between employees. • Address employee concerns and ensure everyone is inclined in the workplace. • Motivate employees, focus on employee satisfaction to drive them to achieve process SLA. • Maintain a safe and clean work atmosphere. • Managing projects as assigned and organizing teams to assist in these efforts Requirements: • Ability to foster Teamwork • Problem solving skills • Proficiency in MS Excel and PowerPoint • Strong email etiquettes • Quick to respond, multitasking and ideate process improvements • Organized time-bound and accountable • Manage the performance efficiently • Good communication and interpersonal skill

More about this BPO Manager job

Sannox Infotech Pvt. Ltd. is aggressively hiring for the job profile of BPO Manager at Bengaluru in Kudlu locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 55,000 INR and can go up to 85,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9.00 PM to 6.00 AM and will have 7 working days i.e., Monday to Sunday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 29-Sep-2021. For more details, download apna app and find Night Shift jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 5 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Night Shift

Interview & address details

Work Location

Kudlu Kudlu, Bengaluru

Interview mode

Online/Telephonic

Job posted by Sannox Infotech Pvt. Ltd.

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