Cloud Services Engineer

Project Role : Cloud Services Engineer
Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills : Microsoft SQL Server Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Cloud Services Engineer, you will act as a liaison between the client and Accenture operations teams for support and escalations. You will communicate service delivery health to all stakeholders and explain any performance issues or risks. Your role will involve ensuring Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Additionally, you will hold performance meetings to share performance and consumption data and trends. Roles & Responsibilities: "• Plan and implement medium to high risk changes on high profile production MS SQL • Analyze and assess the impact and risk of low to medium risk changes on high profile production databases. • Resolve difficult/complex   incidents affecting the operation/availability of high profile production databases. • Create and review technical system recovery plans • Help to idenitify and plan RCA implementation. • Make pro-active suggestions for service improvements. • Knowledge on cross DB platforms like Sybase, MySQL. • Prepare Runbooks as needed and review all SOPs. • Automate the manual tasks and recurring incidents. • Adhere to SLAs." Professional & Technical Skills: -"• 4-6 Years of database administration on distributed platforms. • Setup/Configuration/Support/ Upgrade of SQL server 2012,2014,2016,2017,2019 (Standalone, SQL failover cluster, always -on etc.) and MS Azure. • Must have extensive experience to support large size, high volume, and ctirical sql server environments. • Proficient in Database installation, setup, upgrade, and space management procedures. • implementing and configuring DR soultions like always On, Replication, log shippping, mirroring. • Experience installing, Maintaining SQL server in a windows environment.  • Ability to detect and troubleshoot sql server CPU, memory, I/O, disk space and other resources contention related issues.  • Understanding of SQL server encryption options like TDE. • Good experience with backups, restores and recovery models. • Good experience of high availability(HA) and Disaster recovery(DR) options for sql server. •  Critical thinker and problem solving skills.  • Good time-management skills, Great interpersonal and communications skills • Good experience with powershell scripting." Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft SQL Server Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required. • Good verbal and written communication skills to connect with customers at varying levels of the organization. • Ability to operate independently and make decisions with little direct supervision   • Flexible to work in 24/7 shift      • Must be a team player • Must be capable to upscale and take initiative to deliver the task independently. • Must be open to learn and and work on new technologies. 1. Bachelor’s degree 2. ITIL V3/V4 Foundation certified 3. Preferred to have MCSA certification. 4. Preferred to have knowledge/certification on any Cloud Technologies.