The Biggest Customer Care Executive Job Group in Bengaluru

Customer Care Executive

Rakshan Infotech
₹15,000 - ₹32,000per month
8 openings
Night Shift
1410 people interested in this job
Education
12th Pass
English Level
Good English
Experience
1 - 5 years
Gender
Female Only
Education
12th Pass
English Level
Good English
Job Description
Eligibility - Excellent communication skills. 1. Qualified Agents - we assess every single agent dialing for our campaigns. Please create a 1.5 minute video for each of them for the INITIAL ASSESSMENT. A. The video must include : 30-second Self Introduction - ​First Name (only), Country, Education, Languages Spoken, Brief Personal Background 30-second Work Experience (No Brands/Labels/Company Name) - ​Tenure in the BPO Industry per Verticals Worked, etc. 30-second Skills & Achievements - ​Positions Held, Training Attended, Awards Received, etc. B. The video must be taken in a well-lit area with plain light (preferably WHITE) solid background (backdrop) and a quiet environment. C. Applicants MUST be in Corporate or Business Casual Attire D. The Applicant MUST be at a considerate distance (not too far or too near) from the camera, on a frontal angle, with the camera at an eye level and the subject looking directly at the camera (see sample) while spontaneously delivering the spiel. Video type must be saved as .mp4 with the filename format "First Name_Last Name" and Rakshan Your payment shall be in dollars. Here are samples on HOW it must be done: https://www.youtube.com/watch?v=aj052G9s3OI https://www.youtube.com/watch?v=QmWEA086nMo Let me know once this has been completed so I can give further instructions. Regards CEO Rakshan Infotech What we look for: 1. Fluency in Conversational English / Spontaneity– a candidate must possess the ability to speak about anything for 3 solid minutes without repeating any thoughts or ideas within the given timeframe. 2. Clarity of Speech/Voice/Delivery – words uttered must be crisp and understandable with very minimal to no native influence; very minimal to no speech fillers 3. Fluidity of ideas - ability to follow and change/segue thoughts smoothly, connecting one from the other in a seamless articulate manner 4. Comprehension Skills – the ability to process information, construct and understand the substance of the message after reading or hearing a specific context.
Experience
1 - 5 years
Gender
Female Only
Working days
Monday - Friday
Timings
8 PM - 4 AM
Address
1375, Manjunath Layout, RT Nagar - 560001
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