Customer Care Executive

Q Conneqt Business

Bommanahalli, Bengaluru

₹22,000 - ₹33,000 monthly

Fixed

22000 - ₹33000

Earning Potential

33,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

13 applicants

Job Description

Roles & Responsibilities - Ability to communicate complex issues in a friendly and easy to understand format Significant attention to detail - To proactively identify opportunities to improve the service performance and inform immediate Supervisor. - Respond to inbound Luxury calls and effectively consult customers or prospective customers regarding products. - Responsible to effectively handle customer calls and provide appropriate level of service and issue resolution according to company guidelines while providing a superior customer experience. - Appropriately escalate customer issues as and when necessary according to guidelines. - To complete & meet all customers' requests as per defined guidelines - Ensure FTR on calls and provide end to end resolution to avoid repeat calls from customers. Experience/Skill Set: - Minimum of 3 years of experience as a Customer Service Representative in a 24x7 contact centre environment - Desirable would be E-commerce experience. - Excellent communication skills Qualification Required: - * Any Graduate/Post Graduate DIRECT WALK IN INTERVIEW ---VENUE--- CONNEQT BUISNESS SOLUTIONS KRIMSON SQUARE BUILDING,2ND FLOOR, ABOVE VISHAL MEGA MART ROOPENA AGRAHARA, BANGALORE-68

More about this Customer Care Executive job

Q Conneqt Business is aggressively hiring for the job profile of Customer Care Executive at Bengaluru in Bommanahalli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 22,000 INR and can go up to 33,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9.00 AM to 6.00PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 12-Oct-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

2nd floor | Krimson square building, Roopena Agrahara, B' lore- 560068 Bommanahalli, Bengaluru

Interview mode

Online/Telephonic

Job posted by Q Conneqt Business

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