Experience : 1 yr to 3 yrs of experience as Customer Care mandatory Handling inbound or outbound calls and / or emails. Candidate must have international Support experience Incentives : PF & ESIC Available Excellent English skills - Ability to Speak, Write & Read Fluent Hindi skills - Ability to Speak Skills : Email etiquette, Good Communication Job Description : ● Handling inbound or outbound calls and / or emails ● Knowledge of TAT, compliance, ticketing systems, CSAT. ● Working on short SLA and clearing backlogs. ● Should be familiar with Customer Empathy, customer service. ● Ensure no errors occurred while assisting customers ● Reaching productivity that meets job standards, while working with speed and accuracy. ● Answer queries about products or the company. ● Responding in a timely and effective manner to all internal communication ● Adheres to and supports company policies and practices

More about this Customer Care Executive job

dofort technology pvt lmt is aggressively hiring for the job profile of Customer Care Executive at Bengaluru in HSR Layout locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 33,333 INR and can go up to 41,666 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9.00 AM to 6.00PM and will have 6 working days i.e., Monday to Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 09-Oct-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!