• Taking in-bound and out-bound calls to address queries/concerns of new customers and existing tenants • Coordinating with other teams to resolve these concerns • Being accessible to members and on call at the property to resolve any issues relating to but not limited to power outages, breakages, supply chain constraints and to deploy the requisite staff and well-timed solutions • Work closely with the management team to develop inventive and interactive events for the members and coordinate with the talent as well as assist with and in some cases organise execution of said events on site as well as during out bounds. • Monitoring reports of Move-ins and Move-outs and calling them as scheduled. • Working with the housekeeping staff to ensure smooth check-in and check-out. • Assign technician to resolve issues as and when required • Telephonic reminder to Collect payments as and when they are due • Follow-ups over call as and when required • Call tenants who are raising notice to try and retain them

More about this Customer Care Executive job

Concorde is aggressively hiring for the job profile of Customer Care Executive at Bengaluru in Jp Nagara 3rd Phase locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Jun-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!