Customer Care Executive

Hinduja Global Solutions Limited

Yelahanka Kodigehalli Gate, Bengaluru

₹21,000 - ₹28,000 monthly

Fixed

21000 - ₹28000

Earning Potential

28,000

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

45 applicants

Job Description

Voice – 10 requirements Freshers can also apply Experience/Skills required: • Answer Calls and respond to email requests from UK hospital staffs and specialist secretaries • Document all call information according SOP • Update customer records, as and when necessary • Manage customer queries and complaints as necessary • Liaise with UK teams as required • Achieve productivity and accuracy targets as detailed in your objectives • Contribute towards process improvement initiatives within the organization • Fulfil individual role in ISO compliance followed in the process/organization E-mail Support – 10 requirements Experience/Skills required: • Good logical, analytical and problem solving abilities & has to resolve the queries through mail • Attention to detail and accuracy • Good interpersonal skills and strong client focus • Ability to communicate clearly, concisely and effectively • Ability to handle process escalations, identify issues and risks and propose resolution • Ability to multi-task and prioritize work • Ability to work harmoniously as part of a team Additional Details • Education – Graduates (B.A., B.Com, B.Sc. etc.) • Experience required :- 0-2 years • It’s Work from office • E-mail Support Shift – 07:45am to 04:30pm • Voice Shift Timing: - 01:30pm to 10:00pm/02:30pm to 11:00pm • Work Location - Ecopolis, Kattigenahalli, Yelahanka, Bengaluru (Bangalore) Urban, Karnataka – 560063

More about this Customer Care Executive job

Hinduja Global Solutions Limited is aggressively hiring for the job profile of Customer Care Executive at Bengaluru in Yelahanka Kodigehalli Gate locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 21,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 07:30 AM to 04:30 PM and will have NaN working days i.e., 5 days a week with fixed week offs'. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 05-Nov-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Ecopolis, Kattigenahalli, Yelahanka, Bengaluru (Bangalore) Urban, Karnataka – 560063 Yelahanka Kodigehalli Gate, Bengaluru

Interview mode

Online/Telephonic

Job posted by Hinduja Global Solutions Limited

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