Customer Care Executive
Hinduja Global Solutions Limited
Customer Care Executive
Hinduja Global Solutions Limited
Yelahanka Kodigehalli Gate, Bengaluru
₹21,000 - ₹28,000 monthly
Fixed
₹21000 - ₹28000
Earning Potential
₹28,000
Job Details
Interview Details
Job Highlights
45 applicants
Job Description
Voice – 10 requirements Freshers can also apply Experience/Skills required: • Answer Calls and respond to email requests from UK hospital staffs and specialist secretaries • Document all call information according SOP • Update customer records, as and when necessary • Manage customer queries and complaints as necessary • Liaise with UK teams as required • Achieve productivity and accuracy targets as detailed in your objectives • Contribute towards process improvement initiatives within the organization • Fulfil individual role in ISO compliance followed in the process/organization E-mail Support – 10 requirements Experience/Skills required: • Good logical, analytical and problem solving abilities & has to resolve the queries through mail • Attention to detail and accuracy • Good interpersonal skills and strong client focus • Ability to communicate clearly, concisely and effectively • Ability to handle process escalations, identify issues and risks and propose resolution • Ability to multi-task and prioritize work • Ability to work harmoniously as part of a team Additional Details • Education – Graduates (B.A., B.Com, B.Sc. etc.) • Experience required :- 0-2 years • It’s Work from office • E-mail Support Shift – 07:45am to 04:30pm • Voice Shift Timing: - 01:30pm to 10:00pm/02:30pm to 11:00pm • Work Location - Ecopolis, Kattigenahalli, Yelahanka, Bengaluru (Bangalore) Urban, Karnataka – 560063
More about this Customer Care Executive job
Hinduja Global Solutions Limited is aggressively hiring for the job profile of Customer Care Executive at Bengaluru in Yelahanka Kodigehalli Gate locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 21,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 07:30 AM to 04:30 PM and will have NaN working days i.e., 5 days a week with fixed week offs'. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 05-Nov-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!
Job Requirements
Experience
Freshers can apply
Education
Graduate
English Level
Good (Intermediate / Advanced) English
Job Role
Department
Customer Support
Employment Type
Full Time
Role / Category
Customer Support - BPO / Voice / Blended
Shift
Day Shift
Interview & address details
Work Location
Ecopolis, Kattigenahalli, Yelahanka, Bengaluru (Bangalore) Urban, Karnataka – 560063 Yelahanka Kodigehalli Gate, Bengaluru
Interview mode
Online/Telephonic
Job posted by Hinduja Global Solutions Limited
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