Customer Care Officer Job in Bengaluru

5 Openings
Ison Xperiences
Koramangala
13,000 - 15,000 per month (Fixed + incentives)
Full-time
40 people interested in this job
Posted on : 11-Jan-2022
Expires on : 26-Jan-2022

Job Details

Education
12th Pass (Associate Degree)
English Level
Fluent English
Experience
Fresher
Education
12th Pass (Associate Degree)
English Level
Fluent English
Experience
Fresher
Gender
Both
Working days
friday - wednesday
Timings
09:00 AM to 06:00 PM
Address
NA Chambers I, 7th B Main Rd, Koramangala 1A Block, SBI Colony, Koramangala, Bengaluru, Karnataka 560034, Karnataka - 560001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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