About the Role: We are looking for a customer experience executive to support the Customer Experience Team at Healofy. Responsibilities: -Building world-class experience for users at all touchpoints at all stages of the journey -Identifying customer cohorts and mapping customer journeys to identify the gaps in customer experience across all touchpoints, for all kinds of customer interactions, transactions, and engagements – from purchase to unboxing(packaging, messaging, etc.) and product return to customer support. -Track Customer Experience across different channels and touchpoints -Analyzing customer feedback on product ranges and new releases, as well as preparing reports -Performing product tests, evaluating after-sales and support services, and facilitating improvements Basic Qualifications: -PUC above candidates can apply. -Attention to detail and keen eye to customer's voice -Strong communication with a customer-centric approach -Knowledge of online customer engagement platforms and channels -Ability to work with multiple stakeholders and coordinate accordingly -Basic Excel knowledge. -Should have know-how about CRM tools (Freshdesk, etc) -English and Hindi are mandatory for the role. Job Type: Full-time Location: Bangalore office-based job ( HST Layout ) 6 days a week."

More about this Customer Relationship Manager job

Healofy is aggressively hiring for the job profile of Customer Relationship Manager at Bengaluru in HSR Layout locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 40,000 INR and can go up to 99,999 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 11-Aug-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!