Customer Support Associate

PhonePe is hiring for the role of Customer Support Associate!

Responsibilities of the Candidate:

• Act with integrity & think customer-first in every interaction
• Handle basic PhonePe account and transaction-related queries
• Follow specified process guidelines to bring about a resolution
• Ability to flex between phone & data channels

Requirements:

• Have excellent written and verbal communication
• Have strong customer orientation and ability to adapt/respond to different scenarios
• Be a team player, flexible and open to feedback
• Be an active listener and deal well with objection