Roles & Responsibilities Ability to communicate complex issues in a friendly and easy to understand format Significant attention to detail To proactively identify opportunities to improve the service performance and inform immediate Supervisor. Respond to inbound Luxury calls and effectively consult customers or prospective customers regarding products. Responsible to effectively handle customer calls and provide appropriate level of service and issue resolution according to company guidelines while providing a superior customer experience. Appropriately escalate customer issues as and when necessary according to guidelines. To complete & meet all customers' requests as per defined guidelines Ensure FTR on calls and provide end to end resolution to avoid repeat calls from customers. Experience/Skill Set: Minimum of 3 years of experience as a Customer Service Representative in a 24x7 contact centre environment Desirable would be E-commerce experience. Excellent communication skills Qualification Required: - * Any Graduate/Post Graduate

More about this Customer Support Executive job

Q Conneqt Business is aggressively hiring for the job profile of Customer Support Executive at Bengaluru in Bengaluru locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 33,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 9 AM - 6 PM and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 24-Mar-2022. For more details, download apna app and find jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!