Customer Support Executive Job in Bengaluru

100 Openings
Q-CONNECT
Madiwala
20,000 - 30,000 per month (Fixed + incentives)
Full-time
186 people interested in this job
Posted on : 30-Dec-2021
Expires on : 08-Feb-2022

Job Details

Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
0 - 5 years
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
0 - 5 years
Gender
Both
Working days
monday - saturday
Timings
09:30 AM to 06:30 PM
Address
Central Silk Board Colony, Stage 2, BTM Layout, Bengaluru, Karnataka 560068, India, Madiwala, Bengaluru, Karnataka - 560001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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