Customer Support Executive

Apex HR Solutions
₹12,000 - ₹23,000 per month
150 openings
Work from Home
Full-time
223 people interested in this job
Posted on : 14-Jul-2021
Expires on : 31-Jul-2021
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
1 - 4 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
1 - 4 years
Gender
Both
Working days
Monday - Saturday
Timings
9 AM - 6 PM
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
#31,chiranjeevi layout,near vidyanikethana school, Marathahalli, Bengaluru, Karnataka - 560001

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