Customer Support Executive

Altruist Technologies Pvt Ltd
₹14,500 - ₹16,000 per month
150 openings
Work from Home
Full-time
502 people interested in this job
Posted on : 3 days ago
Expires on : 06-Aug-2021
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Fresher
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Good English
Experience
Fresher
Gender
Both
Working days
Monday - Saturday
Timings
9 AM - 6 PM
Job Description
one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. For this they are also required to have good listening skills and having a neutral accent will only help. Having a neutral accent is nothing but having a clear voice without any influences from the mother tongue that you may have. Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
Electronicity, Electronic City, Bangalore, Bengaluru, Karnataka - 560001

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