Customer Support Executive

Teleperformance
₹18,500 - ₹23,500 per month
100 openings
Work from Home
Full-time
282 people interested in this job
Posted on : 6 days ago
Expires on : 06-Aug-2021
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
1 - 10 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Fluent English
Experience
1 - 10 years
Gender
Both
Working days
Monday - Saturday
Timings
9 AM - 6 PM
Job Description
Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation
Address
Bengaluru, Karnataka 560078, India, Marathahalli, Bengaluru, Karnataka - 560001

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