Customer Support Executive

Consultmein

Work from home

₹29,000 - ₹32,000 monthly

Fixed

29000 - ₹32000

Earning Potential

32,000

Full Time

Night Shift

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

46 applicants

Job Description

Role Brief: We are looking for a self-motivated individual with excellent Customer Service ground. Our Customer Support Associate will provide multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution. . This role is currently offered as WFH. Core Responsibilities: - The executive will have daily interactions with customer and will handle all issues from end to end via call. - He/she will need to be an expert and go the extra mile to engage customers in solving issues and ensure satisfaction. - The team member must quickly and effectively build rapport with customers, diagnose, and resolve issues - This person will need to be able to provide white glove service without escalations and have the ability to provide an overall excellent customer experience. - Managing customer expectations regarding estimated response times Candidate Preference Desired Skills – - The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels - Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions. - Demonstrated ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer - Excellent communication skills and high emotional intelligence - Excellent Problem Solving and Customer Service Skills - Ability to think creatively and should have positive attitude. - Strong analytical & Interpersonal skills - Self-starter, sense of urgency, and ability to remain calm under pressure - Flexible in schedule – Must be okay to work nights Benefits - An attractive compensation package with performance-based incentives - Incredible learning and growth opportunities - Outstanding rewards and recognition program & employee engagement activities - Free Food and Transport while working on-site - Medical Insurance

More about this Customer Support Executive job

Consultmein is aggressively hiring for the job profile of Customer Support Executive at Bengaluru in Bengaluru locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 29,000 INR and can go up to 32,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 06:00 PM to 03:00 AM and will have NaN working days i.e., This job has rotational shifts. 5. Is it a work from home job? Ans. Yes, it’s a work from home job and can be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Jan-2022. For more details, download apna app and find Night Shift jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Night Shift

Interview & address details

Company Address

Interview mode

Online/Telephonic

Job posted by Consultmein

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