Customer Support Executive

Talent Pull

Kalya Main Road, Bengaluru

₹30,000 - ₹75,000 monthly

Fixed

30000 - ₹75000

Earning Potential

75,000

Work from Office

Full Time

Min. 1 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

Fast HR reply

145 applicants

Job Description

JD for the role is as below: Qualification : B.Tech in ECE/EEE preferable. • Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails / Chats / Phone calls from Enphase customers during assigned hours. Candidate must be open to work on weekends and night shifts • Conducting remote troubleshooting of Enphase products. • Troubleshooting, approving and executing warranty claims. • Providing pre-sales information about Enphase products. • Assisting with the activation of new Enphase sites as needed. • Documenting all activity in a central CRM/Help Desk software platform. • Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed. • Following departmental conventions and procedures. • Participating in ongoing training/education of industry standards and Enphase product-specific information. Minimum Qualifications: • Should be a Graduate – B.E/B.Tech (any stream is fine) • Should have scored 55% and above in 10th, 12th and Graduation. Applicant with lower than 60% scores in 10th, 12th or Graduation will not be considered for the role. Scores are mandatory to be shared along with the resume. Incomplete resumes will not be considered for the position. • Should have a minimum of 1 year experience supporting customer in Tech Support or Customer Support role. Freshers will not be considered for the role.

More about this Customer Support Executive job

Talent Pull is aggressively hiring for the job profile of Customer Support Executive at Bengaluru in Kalya Main Road locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 30,000 INR and can go up to 75,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 02-Sep-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 1 Years

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Day Shift

Interview & address details

Work Location

Enphase, Indiqube golf view homes, ward no-73 Airport, NAL wind tunnel, main, road, Murgesh Pallya, Bengaluru, Karnataka 560017 Kalya Main Road, Bengaluru

Interview mode

In person

Interview address

Enphase, Indiqube golf view homes, ward no-73 Airport, NAL wind tunnel, main, road, Murgesh Pallya, Bengaluru, Karnataka 560017 Bengaluru

Job posted by Talent Pull

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