Customer Support Executive Job in Bengaluru

10 Openings
Nexplace Info Pvt. Ltd.
HSR Layout
17,000 - 20,000 per month (Fixed + incentives)
Full-time
57 people interested in this job
Posted on : 11-Jan-2022
Expires on : 26-Jan-2022

Job Details

Education
12th Pass (Associate Degree)
English Level
Good English
Experience
Fresher
Education
12th Pass (Associate Degree)
English Level
Good English
Experience
Fresher
Gender
Male Only
Working days
monday - saturday
Timings
09:30 AM to 06:30 PM
Address
HSR Layout, Bengaluru, Karnataka, India, Karnataka - 560001

Job Description

Responsibilities of candidates include: • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications • Follow up to ensure that appropriate actions are taken on customer requests • Refer unresolved customer grievances or special requests to designated departments for further investigation

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