Looking for a Customer Support Supervisor who is aware of KRA, KPI etc Job description Ability to: Supervise, assign, inspect and evaluate the work of others. Communicate effectively, both verbally and in written formats. Motivate and evaluate staff and provide for their training and development. Develop and implement work standards. Plan and organize work to meet changing priorities and deadlines. Analyse and resolve complex customer service problems. Exercise independent judgment and initiative. Train and orient new and existing employees. Direct and guide the work of others. Train and evaluate staff. Provide tactful and courteous service to the public. Identify pain points for customer and present it to the management. Identify the issues faced by team members. Create Roster based on the call flow and ensure the highest % of answered call and faster response rate in Chats and Emails. Salary: Up to ₹25,000.00 per month take home. Candidate must have team handling experience

More about this Customer Support Team Leader job

Royal Brothers is aggressively hiring for the job profile of Customer Support Team Leader at Bengaluru in Indiranagara locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 36,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 04-Apr-2023. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!