Customer Support Team Leader

Innovative Food N Beverage Consultant

White Field, Bengaluru/Bangalore

₹40,000 - ₹50,000 monthly

Fixed

40000 - ₹50000

Earning Potential

50,000

Work from Office

Full Time

Min. 5 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job Highlights

Fast HR reply

101 applicants

Job Description

Urgent requirement for Team Leader OPS Responsibilities: · To handle a teams of executives · Briefing the team about the recent updates. · Taking one on one sessions with the team about the performance. · Publishing the weekly and monthly reports to the team. · Controlling the unplanned leave and attractions. · Managing the queue as per the given SLA target. · Auditing the calls, Chats and Emails, giving feedback to the executive’s time to time. · Participating in call calibration with the quality team and understating the team performance. · Updating the team performance on weekly basis to the management. · Motivating the team in order to get the work done as per the given targets. · Coordination with client and other stack holder Skills & Qualification: · Graduate In Any Discipline · Minimum 1+ Years of Team Leader on paper. · Ready to work in any of the Shift timing. · Excellent in Communication and Presentable Skills · Customer centric experience · WFO only. · Both side cab facility · Willing to join ASAP · Preferred BGV experience Interested candidates who can join immediately can apply. Work location - Whitefield. Salary - 5.7LPA About Company In a world where customers consistently interact with your brand across multiple channels including digital and social—we at IFBC value our ability to effectively garner those interactions and CX insights, analysing, unlocking, and providing intelligence that drives digital transformation and further revenues for you, our client. Put simply: we break down the complexity of your customer lifecycle and help your customers build and sustain emotional connections with your brand. Our tech-enabled and Human assisted digital solutions build both on your CX requirements and our business transformation expertise and willingness to consistently pivot, innovate, and take advantage of new digital technologies. It’s a robust approach. We’ve partnered with global brands for over 3 decades now —working with them across their consumer value chain and providing new age customer experience solutions and insights that are helping them define and reach their target audiences with greater efficiency and better value for every dollar spent. Job description · We are looking for Thai language professionals for primary and secondary research projects: · Primary The individual should have good hold over speaking the language as he would be required to call various Thai/ Indonesian clients to gather the information · Secondary The individual would require to search on the internet in Thai/ language to get the information on the requisite points ( proper briefing will be given before proceeding in English language only ) · At least 1 year of experience in customer support. · Other domain (Thai expert) can also be considered. Required Candidate profile Thai Language is must (B2 and B1 proficiency) Candidate must be flexible for Working from Office. Candidate also should be proficient enough in English. Perks and Benefits 5 Days working 2 days fixed off (Saturday & Sunday) Door to door pickup and drop facility (within the hiring boundary).

More about this Customer Support Team Leader job

Innovative Food N Beverage Consultant is aggressively hiring for the job profile of Customer Support Team Leader at Bengaluru in Whitefield locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 40,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 25-Aug-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Min. 5 Years

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - Operations

Shift

Day Shift

Interview & address details

Work Location

Whitefield, Bengaluru, Karnataka, India

Interview mode

Online/Telephonic

Job posted by Innovative Food N Beverage Consultant

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