Delivery Operations Team Lead - Order to Cash Process

Delivery Operations Team Lead

Skill required: Order to Cash - Account Reconciliations
Designation: Delivery Operations Team Lead
Qualifications:BCom/Master of Business Administration
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a companys financial health and operational efficiency keyword includes :- ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account.
What are we looking for? Education BCOM/BBM/MCOM/MBA Knowledge on Automation/Macro creation will be an added advantage ERP/ any certification required SAP/SD/SAP S/4HANA Additional must have skills: SAP S/4 HANA Financial Planning and Analysis, SAP S/4 HANA for Central Procurement, Problem Management, Metrics and Predictive analysis, Microsoft Access, Microsoft Office Suite, Presentation Delivery, Sales Order Processing, Billing Processing, Invoice Processing, Invoice Processing Operations, Accounts Receivable Ledge Maintenance, Cash Application, Cash Application Processing, Collections Processing, Credit management & Assessment, Billing and Revenue Management, Key Performance Indicators (KPI), Performance Measurement Analysis and Improvement, People Management, Presentation Delivery, Artificial Intelligence (AI) Additional good to have: Order to Cash (OTC), Microsoft Excel Macros Soft skills required: Written and Verbal Communication, Analytical Thinking, Stakeholder Management, Adaptable and Flexible Good to have skills SAP ERP system Knowledge Flexible to shifts End to end AP knowledge Google Applications
Roles and Responsibilities: •Commerce Graduate with 7+ yrs of experience in Financial Accounts Effective Communication skills Strong Interpretation and Presentation skills Knowledge in Manage Customer Billing & Invoice distribution, Maintain A/R Ledger and Apply Cash, Manage & Process Collection Disputes (non-voice), Sales order creation & Management, Credit management & Customer data management - Intercompany billing People Handling Skills Effective stakeholder management skills Strong Analytical skills Problem solving skills Should be able to take decision on Team members performance To manage all SLA/ KPI Maintain robust internal controls Thorough knowledge on SAP Oracle ERP system is preferred Good Communication Skills Good understanding of Microsoft office excel, access and running queries Cash Application Cash Application Processing Artificial Intelligence Post Agentic AI – UAT / New Process Enablement - Transformed agentic processes wherein Accenture is supporting in the agentic implementation, i.e, Cash Apps and Sales recon will be handled by this team Agentic UAT and Implementation Support