Field Collection Executive

Felidae Infosec Pvt. Ltd.
₹14,000 - ₹16,000 per month
50 openings
Full-time
164 people interested in this job
Posted on : 21-Apr-2021
Expires on : 06-Aug-2021
Education
Graduate (Bachelor Degree)
English Level
Thoda English
Experience
1 - 3 years
Gender
Both
Education
Graduate (Bachelor Degree)
English Level
Thoda English
Experience
1 - 3 years
Gender
Both
Working days
Monday to Saturday
Timings
9:30 AM - 6:30 PM
Job Description
The Position Holder Will Be Responsible To Achieve Collection Targets On Monthly Basis By Making Calls To The Customers Who’s Monthly Instalment (EMI) Is Due Or Who Have Not Paid The Instalment On Due Date, Explaining The Consequences Of Not Paying On Time, Providing Payment Options As Per The Process And Follow Up Till The Time The Due Instalment Is Received. • Calling To The Customers To Remind Their Due Date Of Instalment. • Reminder Calls To Delinquent Customers Who Failed To Make The EMI Payment. • Explain The Consequences To Customer Of Not Paying On Time. • Provide The Options Of Payment Channels For Making The Payment. • Fix Appointment For The Field Collections Team If Customer Asks For Collecting Payment From Home. • Follow Up With The Customers Till The Payment Is Received. • Ensure That All Details Of The Calls & Update On Collections Is Updated On The System As Per The Process.
Address
3rd Floor, Begur Main Road, Near Indian Overseas Bank, Bommanahalli, Bengaluru, Karnataka - 560001

1 Crore+ Users

15 Lakh+ Jobs