Process customer requests (Network, orders, provisioning, Post activations, billing) Provision and management of Consumer and Small Business- NBN Orders Validates & Verify customers details provided by Sales from various legacy systems Remediate the fall out as per the Order remediation guide and Panviva work Instructions Escalating the dependencies to the relevant teams for any assistance Ensure compliance adherence and timely completion of milestone Effective communication on order status to Customers/Stakeholders Effective communication with other business units to obtain the required information to successfully manage the Customers order Work collaboratively with teammates to solve customer issues as quickly and as efficiently as possible. Updating & keeping records of customer interactions, transactions, comments and complaints as per defined process guideline Take Ownership of and always keep customer commitments. * Good written and verbal communication skills. * Two way cab facility is provided. * Looking for Immediate Joiners, should be flexible to work from the office Shift: US / shift (Rotational) Location: Bangalore / Mumbai 6 days working (Rotational week off)

More about this HR Executive job

Trigent Software is aggressively hiring for the job profile of HR Executive at Bengaluru in Gandhi Nagar locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 28-May-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!