Skills and Knowledge:  Should possess good verbal and written communication skills in English.  Ability to work under pressure.  Should be a quick learner.  Take ownership on calls/Emails & ability to solve customer complaints.  Should have the tenacity to learn & up-skill.  Should be good with MS Office skills.  Average Typing Speed (30-45/WPM) Job description:  Maintaining a positive, empathetic and professional attitude towards the customers at all times.  Leads Generation of B2B clients and conversions (OUTBOUND CALLS, Targets will be monitored on daily, weekly and monthly basis)  Contacting existing and new clients with regards to promotional sales. (OUTBOUND CALLS,Targets will be monitored on daily, weekly and monthly basis)  Resolving customer complaints by investigating problems via phone (INBOUND CALLS), E-mail, Online chat (or) Social media.  Greet customers warmly and ascertain the problem (or) reason for calling.  Calls handling and assistance with ORDER MANAGEMENT.  Communicate and co-ordinate with internal teams.

More about this International BPO Executive job

D2V Software Solutions is aggressively hiring for the job profile of International BPO Executive at Bengaluru in Whitefield locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 13,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from ROTATIONAL SHIFT and will have 6 working days i.e., Monday - Saturday. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 24-Jun-2021. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!