KEY RESPONSIBILITIES OF THE ROLE PRE-ADMISSION PREPARATION 1 Knowledge of Strengths & USPs of the School, Overview of Competitors, Curriculum details, Facilities of the School, Admission Policies. 2 Ensure Admission Kits are prepared as per guidelines and maintained in appropriate quantity at all times. 3 Ensure that all the relevant brochure/information is kept accessible for prompt distribution. 4 Curriculum Details along with Discovery Charts to be kept prepared & accessible at all times. INQUIRIES 1 Addressing, handling or re-directing queries with regards to admission, PSA, Kids Club, Tours, VIVA, Hostel etc. appropriately and on time. 2 Informing the parents of fee structure & School timings. 3 Assisting parents in selection of Boards. 4 Fixing up interviews for parents (seeking admission for their children), who face difficulty in opting for boards (ICSE,CBSE & CIE), with the Coordinators 5 Making follow up calls for enquiries received through mails , telephone or walk-in. 6 Maintaining admission registration file. 7 Post registration , taking the parents on a School tour. 8 Coordinating with administrator, counsellor for interviews for the pre-primary admissions, arranging for the competency test for primary and secondary students and communicating the feedback on time. 9 In case of appointment cancellation, informing the Parent/Coordinator/Counsellor/Administrator/Principal and closing the loop. 10 Communicating the result of the Tests and Interview to all parents on time. 11 Assisting the parents in selection of all optional facilities (Bus, Canteen, PSA ,Kids Club) 12 Handling the admissions which are located out of the city, coordinating with parents on phone regarding the admission forms and documents etc. 13 Acknowledge the Admission form and send it to the Principal for approval & coordinate with fees dept. for collection of fees. POST ADMISSION 1 Scrutinizing and Checking the admission forms post admission to ensure all documents are in place. 2 Calling up the parents in case of missing documents & ensuring all documents are in place. 3 Handling admission cancellation, transfers, etc. 4 Informing the respective Coordinator regarding the new admission. 5 Co-ordinate with parents for Coffee Meet including sending invites to Parents for the Meet. Anchoring the Coffee Meet for Non academic topics. 6 Post joining providing the students with the ID cards & ensuring parents of Pre-Primary students get bearer cards. 7 Post Joining introducing ,escorting and handing over the child to the specific Coordinator. 8 Updating forms & allotting house divisions. LC APPLICATION PROCESS 1 Verification of the LC application forms submitted by the parent and the acknowledgment copy to be returned to the Parent/Guardian. 2 Coordination with various departments for generation of LC. 3 Entering in ERP system with remark 'Sent to Authority'. QUERY AND GRIEVANCE REDRESSAL PROCESS 1 Resolving all academic and non-academic queries and grievances of parents. 2 Escalating all unresolved grievances to the respective departments. 3 Ensuring resolution and closure of all grievances. 4 Maintaining an updated record of all the grievances handled. MISCELLENEOUS ACTIVITIES 1 Actively participate in Annual Festival of VIBGYOR. 2 Maintain and update Register of inward & outward Mails. 3 Maintain and update Register of calls received/made. 4 Maintaining a complaint register for Uniforms & Canteen. 5 Fixing up appointments for Principal, Coordinators, teachers etc. 6 Issuing Bonafide & School Leaving Certificates. 7 Arranging for the attestation of Mark sheets. 8 Assisting in School promotion related activities and competitions within the School premises. 9 Coordinate/Promote: Summer Camps, Day Care, PSA ACTIVITY. ​MIS RELATED 1 Making necessary entry at each step on ERP and updating the same as per the Process guidelines mentioned in the ERP Manual. KEY PERFORMANCE INDICATORS 1 Performance Ratio (Enquiries to Admissions) 2 Updating accurate and complete data on ERP 3 Quality of response to enquiries 4 Quality of Interfacing with Parents/Students 5 Speed and accuracy of Pre and Post admission activities. 6 Quality of participation in organizing VIVA, Coffee Meet and other School events. KEY INTERACTIONS INTERNAL Nature or purpose of Interaction 1 Students To act as one stop for all queries related to events in the School. 2 Accounts To coordinate for all the admission fee related queries, reports and resolution. 3 HR To coordinate for admission of employee's children and seek approvals and address queries. 4 Principal To coordinate for approvals, meetings and updates and any related activities and events. 5 Coordinator To receive and provide updates in reference to child admission, parent queries, events and coordinate for meetings with parents for admissions. 6 Administrator To coordinate for arrangements for Events to be conducted for admissions. EXTERNAL Nature or purpose of Interaction Parents To act as one stop for admission and any other needs of the parents. KNOWLEDGE & SKILLS 1 Computer Literate. Excel knowledge essential. 2 Excellent social skills 3 Excellent Listening Skills 4 Exceptional communication skills CAPABILITIES REQUIRED FOR THE ROLE 1 Ability to multitask. 2 Ability to co-ordinate, administer and deliver 3 Achiever with a result-oriented approach 4 Ability to handle crisis situations 5 Proactive and positive approach 6 Assertive 7 Team Player ROLE REQUIREMENTS Education Qualification Should be a graduate/Postgraduate in any field preferably in Business Administration or Marketing. Experience Candidates from the Teaching Background/Education Industry preferred. Fresher to five year's experience.(0-5yrs).Marketing experience preferred. Experience on ERP software preferred.

More about this Relationship Executive job

Vibgyor is aggressively hiring for the job profile of Relationship Executive at Bengaluru in Dodda Nekkundi locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 22,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. What are the timings of the job and how many working days are there? Ans. It is a Full Time job having timing from 08:00 AM to 04:00 PM and will have NaN working days i.e., All days of week. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Bengaluru at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 01-Jan-2022. For more details, download apna app and find Full Time jobs in Bengaluru. Through apna, you can find jobs in 74 cities across India. Join NOW!